BOOKING CONDITIONS 2010

Please read through these notes very carefully before signing the booking form and if you have any queries telephone us on 01626 773737

The link to the online reservation form is at the foot of the page

Please read through these notes very carefully before signing the booking form and if you have any queries telephone us on 01626 773737

1. The Chalet / Villa will become available by 4.00 p.m. on the day of the commencement of your holiday and you must vacate the Chalet / Villa, but not later than 10.00 a.m. on the last day of your holiday.

2. The Chalet / Villa must be kept and left in a clean and tidy condition and all breakages replaced or paid for. Any damage caused to the Chalet / Villa, furniture, furnishings, equipment etc. must be made good to our satisfaction. We are to be notified at the telephone number shown above of any shortages or replacements needed for the unit whilst you are on holiday.

3. No dangerous or illegal substances or items such as guns, air guns, explosives etc. must be brought into the Chalet / Villa.

4. PETS No dogs, pets, birds or other animals may be brought into or kept at the unit except that pets are allowed in selected accommodation that has been notified on the booking form, and paid for at the charge indicated in advance. Dogs / cats are not allowed on beds or other furniture and dogs must never be left unattended in the unit; please bring your own pet bed, feeding bowls and utensils. Dogs must be kept on a lead whilst on the Holiday Park, and must not be taken into indoor public areas. Pets may only enter the accommodation that has been booked for them, our other units are 'pet free' for the comfort of our other guests. Please clean up after your pet.

5. Personal property left behind will be returned only following receipt of 2nd class postage stamps to the value of the postage & packing. Property remaining after 8 weeks will be disposed of. TORTS (Interference with Goods) ACT

6. The Chalet / Villa must be used in a reasonable manner bearing in mind at all times the comfort of other holiday makers on the site and, in particular, no music or other instruments causing sounds audible to other persons outside the Chalet / Villa must be played between the hours of 11.00 p.m. and 9.00 a.m.

7. All cars and other vehicles including boats must be parked in the authorised parking areas and not parked outside the Chalet / Villa or on any roadway. All vehicles, the contents and your personal possessions are left at the park at their own risk and we are not responsible for any damage or loss. (Please check with site owners Swan Holidays Westward Ltd / Welcome Family Holiday Park 01626 862070)

8. IF A FIRE BREAKS OUT, OR ANY OTHER EMERGENCY OCCURS AT THE CHALET / VILLA YOU ARE REQUESTED TO ADVISE US IMMEDIATELY BY TELEPHONE ON THE TELEPHONE NUMBER DISPLAYED ABOVE, IN THE CHALET / VILLA, AND ON THE CORRESPONDENCE WHICH YOU WILL HAVE RECEIVED FROM US.

9. The number in your party cannot exceed the capacity of the Chalet / Villa booked and under no circumstances will bookings be accepted for all male or female parties under the age of 25 years. Bookings are not accepted from anyone below 18 years of age. We reserve the right to refuse to hand over accommodation to any person we consider unsuitable and also reserve the right to enter any accommodation in any emergency.

10. We regret we cannot accept responsibility or pay any compensation where the booking is prevented from taking place by reason of circumstances which amount to "force majeure". Such circumstances include destruction or damage to the Chalet / Villa which cannot be made good to a satisfactory condition within a reasonable time, the closure of the holiday park for reasons beyond our control or governmental action or regulations which prevent us from continuing with the booking.

11. The use of a ramp is at the users risk.

12. Please note that you are booking the Chalet / Villa only and we are not responsible for providing, or the safety or the quality of any of the amenities on the site.

13. Your completed booking form, and deposit will be treated as an offer made by you to reserve the Chalet / Villa for the period shown on the booking form and we reserve the right to accept or reject the booking. If the booking is accepted by us, an acceptance note will be sent to you in writing and this will be deemed to constitute a legally binding agreement between us once the acceptance note is posted by us. By sending your completed booking form and deposit cheque you are deemed to have made your offer on the terms set out in these conditions. The balance due is to be paid 42 days before the holiday period booked is due to commence and you agree that in the event of the balance not being paid by that time BAICHAL reserves the right to treat the booking as having been cancelled and to re-advertise the availability of the accommodation. Payment in full is required for bookings made 6 weeks or less before arrival. A written letter of cancellation will be required should the occasion arise.

14. May we remind you that your accommodation booking is a legally binding contract. In the event of cancellation we are entitled to retain your deposit and ask for a further payment to compensate us for our loss. It is therefore a condition of your booking that you make arrangements to insure against the possible cancellation of your holiday. You must make your own arrangements for your insurance and you may wish to discuss this with an insurance intermediary who is authorised and regulated by the Financial Services Authority. We are not authorised and regulated by the Financial Services Authority and we are not therefore permitted to make any recommendations or provide you with advice about any particular insurance product.

THE ONUS IS ON YOU TO INSURE

15. BOOKINGS WILL NOT BE ACCEPTED WITHOUT A CORRECTLY DATED AND SIGNED CHEQUE; OR CREDIT OR DEBIT CARD DETAILS AND A COMPLETED AND SIGNED BOOKING FORM.

16. We suggest that you telephone to confirm availability. Provisional bookings will be held for 7 days only.